Privacy Policy - Apple TV

1. Introduction

Welcome to GridStreamr ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience when using our Apple TV application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the GridStreamr Apple TV app.

Important: GridStreamr allows you to organize playlists using different formats (including M3U URLs and Xtream Codes), view EPG (Electronic Program Guide) data, and watch streaming content using our built-in video player. We do not host, provide, or stream any content ourselves—content is streamed directly from your configured sources to your Apple TV. You are solely responsible for ensuring you have legal rights to access any content sources you add.

By using our app, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our app.

2. Information We Collect

2.1 Personal Information and Authentication

Important: Registration is not available directly on the Apple TV application. Account creation and management are strictly handled through the GridStreamr Mobile application. The Apple TV app does not support direct user registration.

Authentication on Apple TV is performed through an integration with the GridStreamr Mobile app, which supports:

• Google Authentication: Integrated via the mobile app.
• Apple Authentication: Integrated via the mobile app.
• Email Authentication: Integrated via the mobile app.

When you authenticate via the mobile app to use the Apple TV application, we collect the necessary authentication tokens to verify your identity and sync your data.

Gmail Authentication Details

When using Google Sign-In via the mobile integration, we collect:

• Your Gmail email address
• Your Google account name
• Your Google profile information (if made available by Google)
• Google account ID (used for authentication)

We use Google's OAuth 2.0 authentication service. This may involve a flow where you authenticate on a secondary device (like a phone or computer) to grant access to the Apple TV app. We do not have access to your Gmail password.

Apple Authentication Details

When using Sign in with Apple via the mobile integration, we collect:

• Your Apple ID email address (or a private relay email if you choose to hide it)
• Your name (if you choose to share it)
• Apple user identifier (a unique ID for your account with our app)

We use Apple's authentication service. We do not have access to your Apple ID password.

2.2 Playlist and Media Information

To provide our core services on Apple TV, we collect:

• Linked Playlists: This includes metadata referring to playlists and any type of content added by the user.
• Playlist URLs and configurations you add to the app
• Playlist names and custom labels
• Viewing preferences and favorites
• Channel organization and custom categories

2.3 Usage Data

We automatically collect certain information when you use our app on Apple TV:

• Apple TV model and tvOS version
• App version
• Usage statistics (features used, time spent in app)
• Crash reports and diagnostic data

2.4 Data We Do NOT Collect

• We do not collect, store, or transmit the actual media content you view through the app
• We do not host or provide any video or audio content
• We do not collect your precise location data
• We do not access your Apple TV microphone or camera (GridStreamr does not request these permissions)

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service on tvOS
• Create and manage your account
• Store and sync your playlist configurations and customizations across devices (e.g., between iPhone and Apple TV)
• Enable playlist organization and custom playlist creation features
• Display EPG (Electronic Program Guide) data for your playlists
• Enable the video player functionality for viewing content from your sources
• Provide customer support and respond to your inquiries
• Send you important service updates and notifications
• Analyze usage patterns to improve app performance
• Debug and fix technical issues
• Ensure the security of our services

Note: We do not use your data for content recommendations, as we do not provide or control the content itself. Content is sourced directly from your configured playlist providers.

4. Tracking and Advertising

4.1 App Tracking Transparency

We respect Apple's App Tracking Transparency (ATT) framework on tvOS. If our app requests permission to track you across other companies' apps or websites, we will:

• Present you with a clear explanation of why we're requesting permission
• Only track if you grant permission
• Respect your choice if you decline tracking
• Never gate app functionality based on your tracking preference

4.2 Analytics

We use analytics services to understand how our app is used and to improve our services. These analytics:

• Help us identify and fix crashes and bugs unique to the Apple TV environment
• Show us which features are most popular
• Are aggregated and anonymized where possible
• Comply with Apple's privacy requirements

4.3 Advertising

Currently, we do not display third-party advertisements in our app. If this changes in the future, we will:

• Update this privacy policy
• Request your permission through the ATT framework if required
• Provide you with control over your advertising preferences

5. Third-Party Services

Our app uses the following third-party services:

5.1 Supabase

We use Supabase for authentication and data storage. Your data is stored securely on Supabase's servers. Review Supabase's privacy policy at: https://supabase.com/privacy

Google OAuth Services

When you use Gmail sign-in, we integrate with Google's OAuth 2.0 authentication services. Google processes your authentication request and provides us with limited profile information. Review Google's privacy policy at: https://policies.google.com/privacy

Data Sharing with Google: When you sign in with Gmail, we share your authentication request with Google. Google confirms your identity and shares your profile information (email, name) with us. We do not share your playlist data or viewing activity with Google.

5.2 External Playlist Sources and Content Providers

When you add playlists from external sources (M3U URLs, Xtream Codes providers), the app connects directly to those services to retrieve playlist information and stream content through the built-in video player. We act only as an intermediary for organization purposes:

• We do not host, store, or cache the media content from these sources
• Content streams directly from your configured providers to your Apple TV
• We do not control or modify the content from these sources
• We are not responsible for the privacy practices of external content providers
• You should review the privacy policies of your content providers

Your Responsibility: You are responsible for ensuring you have legal rights to access content from any sources you configure in the app. We do not verify, endorse, or take responsibility for the content or services provided by third-party sources.

6. Data Storage and Security

We take data security seriously and implement appropriate technical and organizational measures:

• All data transmitted between your Apple TV and our servers is encrypted using industry-standard SSL/TLS
• We store data in secure, SOC 2 Type II certified data centers
• We implement access controls to limit who can access user data

However, no method of transmission over the internet or electronic storage is 100% secure.

7. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (e.g., hosting, analytics, payment processing)
• Legal Requirements: When required by law, court order, or government regulation
• Safety and Rights: To protect our rights, privacy, safety, or property, and that of our users or the public
• Business Transfers: In connection with a merger, acquisition, or sale of assets (users will be notified)

8. Data Retention

We retain your information for as long as necessary to provide our services. Specifically:

• Account information is retained until you delete your account
• Playlist data is retained while you have an active account
• Usage analytics may be retained for up to 2 years for service improvement purposes
• Crash logs are typically retained for 90 days

When you delete your account, we delete all personal information and playlist configurations within 30 days, except where required for legal reasons.

9. Your Rights and Choices

You have the following rights regarding your personal information:

9.1 Access and Data Deletion

You can access your account information directly in the App. You can also request to delete your account and all associated data.

To delete your account from your Apple TV:

• Open the GridStreamr app
• Navigate to Settings → Account
• Select "Delete Account"
• Confirm your decision

9.2 Tracking Preferences

On Apple TV, you can manage tracking permissions at:

• Settings → General → Privacy → Tracking

10. Children's Privacy

Our app is not intended for children under the age of 13. We do not knowingly collect personal information from children.

11. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country. By using our app, you consent to such transfers.

12. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new privacy policy in the app or on our website.

13. Contact Us

If you have questions, concerns, or requests regarding this privacy policy or our privacy practices, please contact us:

14. Apple TV App Store Privacy Information

In accordance with Apple's tvOS App Store requirements, here is a summary of our data collection practices:

Data Use

We may use collected data for App Functionality, Analytics, Product Personalization, and Account Management.

Data Linked to You

• Contact Info: Email address, Name
• User Content: Playlists, favorites, viewing preferences
• Identifiers: User ID

Data Not Linked to You

• Diagnostics: Crash logs, performance data