We're here to help you succeed.
Get in touch with our team for technical support, feature requests, or any questions about GridStreamr. We typically respond within 24 hours.
Send us a message
How do I get technical support?
Use the contact form above to reach out. Our team provides technical assistance for playlist connectivity, EPG syncing, and cross-device account issues. We typically respond within 24 hours.
What if my IPTV source isn't connecting?
Double-check your credentials and host URL. If issues persist, our support team can help you debug provider-specific connectivity problems or verify if your source requires specific SSL/TLS settings.
How do subscriptions work across multiple devices?
Your Premium status is tied to your GridStreamr account. Simply sign in on any iOS, Android, or TV device to instantly sync your unlimited playlists and premium features.
Other ways to reach us
Response Time
We typically respond within 24 hours during business days.
Premium Support
Premium customers receive priority support with faster response times and dedicated assistance for complex playlist configurations.
YouTube Channel
Watch tutorials, feature walkthroughs, and setup guides.
Discord Community
Join the discussion, get help, and share your setup with others.